Shipping Policy
Shipping Time
Your order will be shipped within 3 business days if the products are in stock. And all orders will be shipped within 7 days once the products become available.
The total time it takes to receive your order is shown below:
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details.
Shipping from your local warehouse is significantly faster. Some charges may apply in this case.
When you order from Ebeestock.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.
Shipping Method & Shipping Rates
You could choose the shipping method you prefer when checkout, different shipping methods will have different shipping rates and shipping times. Details please refer to following:
| Shipping Method | Shipping Rates | Shipping Times |
| Flat Shipping (Promotion) | $10 | About 5-30 Working Days to Worldwide |
|
Standard Express（0.5KG starting price listed） |
Based On Weights | About 5-15 Working Days to Worldwide |
|
Priority Express （0.5KG starting price listed） |
Based On Weights | About 3-7 Days to Worldwide |
Because of global COVID-19, we cannot ensure the delivery time by sea (normally 25-60 days), as many ships stayed in the port and all logistics service providers are affected. Meanwhile, the freight cost by sea has risen a lot than before, for some overweight package, we cannot afford this cost and will need you to cover the extra freight cost. We suggest you should choose a faster shipping method in this case, and we will try our best to find a solution to make the shipping cost lower and will make a refund to you if you cannot cover the whole freight cost.
Some locations and countries don't support ship by sea, in this case, we are not able to ship your package at a flat shipping rate. Our service team will contact you via this issue as soon as we can and we will make you a refund if you don't agree to pay the additional shipping cost by express.
Location We Ship to
We can ship our products to almost every country through FedEx, DHL, or UPS.
Ebeestock ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with DHL, FedEx, UPS, TNT, EMS and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.
| Europe | Americas | Asia | Africa | Oceania |
|
Albania Andorra Austria Belarus Belgium Bosnia Bulgaria Croatia Czech Republic Denmark Estonia Faeroe Islands Finland France Germany Gibraltar Greece Guernsey Hungary Iceland Ireland Italy Jersey Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine United Kingdom Vatican City State |
Anguilla Antigua & Barbuda Argentina Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Canada Cayman Islands Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador French Guiana Guyana Greenland Grenada Guadeloupe St. Pierre & Miquelon Guatemala Haiti Honduras Jamaica Martinique Mexico Montserrat NL Antilles Nicaragua Panama Paraguay Peru Puerto Rico St. Barthelemy St. Kitts & Nevis St. Lucia St. Martin Suriname Trinidad & Tobago United States Uruguay Venezuela St. Vincent & the Grenadines |
Afghanistan Armenia Azerbaijan Bahrain Bangladesh Bhutan Brunei Cambodia China Cocos (Keeling) Islands Cyprus East Timor Georgia Hong Kong India Indonesia Iraq Israel Japan Jordan Kazakhstan North Korea South Korea Kuwait Kyrgyzstan Laos Lebanon Macau Malaysia Maldives Mongolia Myanmar Nepal Oman Pakistan Philippines Qatar Saudi Arabia Singapore Sri Lanka Syria Taiwan Tajikistan Thailand Turkmenistan Uzbekistan Vietnam Yemen |
Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Canary Islands Cape Verde Central African Chad Comoros Congo Cote D'Ivoire Djibouti Eritrea Ethiopia Gabon Gambia Ghana Guinea Guinea Equatorial Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Mayotte Morocco Mozambique Namibia Niger Nigeria Reunion Rwanda Senegal Seychelles Sierra Leone Somalia Somaliland South Africa Sudan Swaziland Tanzania Togo Tunisia Uganda Western Sahara Zambia Zimbabwe Sao Tome & Principe |
American Samoa Australia Christmas Island Cook Islands Falkland Islands Fiji French Polynesia Guam Kiribati Marshall Islands Micronesia Nauru New Caledonia New Zealand Niue Norfolk Island Northern Mariana Palau Papua New Guinea Pitcairn Islands Samoa Solomon Islands St. Helena Tokelau Tonga Tuvalu Vanuatu Wallis and Futuna |
While you choose to ship through E-Packet, we can only ship to:
| Asia | Japan, Thailand, Israel, Russia, Hong Kong(China), Korea, Malaysia, Turkey, Saudi Arabia, Singapore, and China. |
| Europe | Ukraine, Spain, United Kingdom, France, Germany, Norway, Denmark, Netherlands, Finland, Austria, Hungary, Poland, Ireland, Belgium, Italy, Sweden, Portugal, Switzerland, Luxembourg and Greece. |
| North America | The United States, Canada, Mexico. |
| Oceania | New Zealand, Australia. |
Tracking Your Package
Once your order has been shipped, we will send you an email with the tracking number for you to follow up on the package status.
Here is the link for you to check package status, please just paste your tracking number here and click the track button. Any questions about your package status, please feel free to drop us an email.
About Customs Charge
You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
We advise you to find out about the local regulations prior to ordering from us. Elecbee can not give you advice or information about tax rates and customs charges in your country.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
